Users are recommended to use the auto-configuration tool for configuring their Microsoft Outlook client to access their EmoryExchange 2007 account. This is for Emory University employees using Exchange 2007 ONLY. If you have any questions or concerns, please speak with your Local Support Representative prior to following these instructions.

1. Run this file: Outlook Profile Creator for EmoryExchange2007

You will see a screen like the one below.

2. Enter your Emory University NetID. Click OK on the popup box that comes up. Allow the utility to set up your account. When it has completed click Send/Receive to synchronize your data.

***Please Note: While configuring your profile, you may be prompted to log in.  If you are, please enter the following (as shown below):

• In the Username: field, enter EMORYUNIVAD\NetID
• In the Password: field enter your password
• Click OK

For Advanced Configurations Only:

• Instructions for Manually Configuring Outlook 2003 for EmoryExchange 2007: EUV Users.
• Instructions for Manually Configuring Outlook 2007 for EmoryExchange 2007: EUV Users.

• You can access you email from the web. To login to your Outlook Web Access email account click here.

Step 1: With Outlook open select Tools from the Outlook toolbar.

Step 2: From Tools select Rules and Alerts.

Step 3: The Rules and Alerts box will appear.  Select the New Rule button.

Step 4: To create a rule for a distribution list highlight the first choice, Move messages from someone to a folder, from those located under the Stay Organized section, then select the Next button.

Step 5: The Rules Wizard box will appear.  Place a mark next to the from people or distribution list option.  In the Step 2 box click the text ‘people or distribution list’. 

Step 6: Doing so will bring up the following box.  Type in the listserv address of the group you wish to add (ex. OXFORD-COMPUTING@listserv.cc.EMORY.EDU) and select OK.

• oxford-staff-announce@listserv.emory.edu
• oxford-faculty-announce@listserv.emory.edu

Step 7:  You will now return to the Rules Wizard and now must select which folder to route the messages to.  Click the word specified from the Step 2 box. 

Step 8: This will bring up the Rules and Alerts box that allows you to specify a folder.  Scroll through your folders to find an appropriate location and select OK and skip to step 10.  If one is not found, then slect New to create a new location. 

Step 9: Type in the name of the new folder, then select Mail and Post Items from the Folder Contains drop down menu.  Highlight your main mailbox from the Select where to place the folder box and select OK.  You will then see the previous Rules and Alerts box.  Verify that your new folder was created and select OK.

Step 10: You will now be sent back to the Rules Wizard box.  From here you can verify your changes.  When you are satisfied, select Finish.  Doing so will close this box.  You will now see the Rules and Alerts box from earlier.  Verify that your new rule is listed and select Apply and then OK.  Now all of your messages from that list will be directed into the specified folder.

1. Open a new message
2. begin to type in the name that gave the error
3. select the name out of the autocomplete list
4. delete the name after Outlook has filled it in
5. press the "To" button
6. fill in the name with an accurate one from the GAL(Global Address List)

The tool for my voicemail has stopped showing up. What can I do?

• 1. That the toolbar itself could have had an error

When this occurs the toolbar will need to be uninstalled and reinstalled.

• Go to the control panel
• Click Add Remove programs
• Find the MM Client

• Click Remove to uninstall the software

• 2. That the toolbar itself has been disabled.

When this occurs you will have to re-enable the toolbar

• Click the Help Menu at the top of your Outlook Wndow

• Select Disabled Items

• Enable all disabled software in the box

• The missing tool bar should show up immediately

• 10 megabytes including attachments for any single email.
• 300 megabytes for all email stored directly on the Exchange server. (The Emory Archiving System should keep accounts under this level.

Your outlook may not be connected.  There are several places you can check. 

• The bottom right side of the outlook window. Here, the status should show Connected with an orange outlook symbol. If it is not connected then it could say offline with a red x symbol.
• Select file in the upper left hand corner. Here you may have to extend the menu with the double arrows found at the bottom. Make sure that the Work Offline section is not selected.
• Your wired/wireless connection to the internet.

• Emails for different publication media can be sent from Publisher by going to File -> Send Email.