Campus Services and Resources

Many campus offices and services are operating on modified and/or virtual schedules to prioritize safety and maintain a low density on campus. The table below provides quick yes-or-no answers to whether specific offices, services, or resources will be open in either an in-person or virtual capacity. Remember that some of these buildings may require keycard access, so bring your EmoryCard with you. (Updated November 30, 2020.)

For more detailed information, please visit the individual websites or contact the specific office; contact information is provided for your convenience. This page will continue to be updated as new information becomes available.

*NOTE: In-person services for non-residential students will only be accessible after the seven-step onboarding clearance process has been completed. Anyone spending any time on campus must comply with all applicable public health guidelines.  


Office, Service, or Resource

In-Person Services for Residential Students

In-Person Services for Non-Residential Students

Virtual Services for All Students

Office, Service,
Resource Contact Info

Advising Support Center

Yes

Open Mondays, 9:00 a.m.-12:00 p.m., Wednesdays, 1:00-4:00 p.m. 

No

Offering virtual services by appointment only.

Yes

Offering virtual services for all students.

oxadvising@emory.edu

Use ASC
virtual bookings link 


Campus Shuttles

Yes

Weekly Grocery Shuttles (log in required)

Access the Fall 2020 Airport to Oxford Shuttle 

No

N/A 

oxford.transportation@emory.edu 

770.784.8506
770.784.8505

Candler Hall

Yes

Open for study hours
Sundays, 12:00-11:00 p.m. 
Mondays-Wednesdays, 4:00-11:00 p.m. 

No

Limited to residential students only at this time. 

N/A 

Career Services

No

Offering virtual services only.

No

Offering virtual services only. 

Yes

Offering virtual services for all students.

oxford.career@emory.edu
770.784.8394

Chapel

(log in required)

Yes

The Chapel will be primarily used as a classroom space this semester. During the week, individual students may access the chapel with their Emory Card. Closed on weekends.

View Hours (log in required)

No

Offering some virtual programming for all students.

Yes

Offering some virtual programming for all students.

ppace@emory.edu

770.784.8392

Counseling Services

(log in required)

No

Offering telehealth services only.

No

Offering telehealth services only.

Yes

Offering telehealth services only.

Students on the
Oxford campus:
770.784.8394

Students off campus 
(log in required)

Department of Accessibility Services

No

Offering virtual services only.

No

Offering virtual services only.

Yes

Offering virtual services for all students.

oas_oxford@emory.edu

770.784.4690

TTD 404.712.2049

Dining Hall

Yes

Takeout only.

No

Limited to residential students only at this time. 

N/A 

ox-aux@emory.edu

EmoryCard (log in required)

YesYes

Yes

Although new and replacement EmoryCards must be picked up in person.

oxford-financial@listserv.cc.emory.edu

770.784.8325

Financial Aid

No

Offering virtual services only.

No

Offering virtual services only.

Yes

Offering virtual services for all students.

ox.finaid@emory.edu

770.784.8328
800.723.8328

Gilbert Bookstore

Yes

Order books online for pickup or shipment. Bookstore will be open with limited hours for walk-in.

Yes

Order books online for pickup or shipment. Bookstore will be open with limited hours for walk-in.

Yes

Order books online for shipment.
sm197@bncollege.com
770.784.8365
HotSpot in the Oxford Student Center (OSC)

Yes

Gaming space is now open for use by appointment. Students should reserve a time slot Monday through Friday by using our reservation system. Reservations are for 35-minute time slots, with 10 minutes allowed between appointments for cleaning. On weekends, play is on a first-come, first-served basis. No more than six players at a time.     

No

Limited to residential students only at this time. 

N/A

Housing –Residential Education and Services (RES)

YesN/AN/A

RES@emory.edu 

770.784.8383

International Student Programs (log in required)

Yes

By appointment only.

Yes

By appointment only.

Yes

By appointment only.

OxISP@emory.edu 

770.784.8702

Jackson Family Kitchen (OSC)

Yes

Open Monday–Friday: 8:00 a.m.–4:00 p.m.

No

Limited to residential students only at this time. 

N/Aox-aux@emory.edu

Library

No

Offering virtual services by appointment only.

No

Offering virtual services by appointment only.

Yes

Offering virtual services by appointment only.

ox-librarystaff@listserv.cc.emory.edu

Contact

Mail ServicesYesYesN/A

oxforddocservice@emory.edu

678.712.6523 

Oxford Student Center (OSC)

Yes

Open Monday-Friday: 8:00-12:00 a.m.  

Saturday and Sunday: 12:00 p.m.-12:00 a.m. 

Yes

Policies are still being finalized for common spaces.
N/A
Oxpresso Café (in Oxford Library)

No

This location will be closed for fall 2020.

No

This location will be closed for fall 2020.
N/A

ox-aux@emory.edu

Parking ServicesYesYesYes

oxford-parking@emory.edu

770.784.8509

Recreation

(log in required)

Yes

Recreation facilities will open on a limited basis to all residential students on Oxford’s campus through the end of the semester. Indoor spaces are open Monday through Friday, 3:30 to 9:00 p.m. and Saturdays, 12:00 to 6 p.m. Closed on Sundays. View more info.

The CHL offers outdoor recreation and Bike Oxford.

Book an appointment

No

Limited to residential students only at this time. 

Yes

The CHL offers virtual group fitness and virtual eSports.

oxrec@emory.edu

Book an appointment

Registrar's Office

No

Offering virtual services only.

Book an appointment 

No

Offering virtual services only.

Book an appointment 

Yes

Offering virtual services for all students.

Book an appointment 

oxregistrar@emory.edu

770.784.8328
800.723.8328

Student Health Services (SHS)

Yes

Telehealth + in-person services by appointment only.

Yes

Telehealth + in-person services by appointment only.

Yes

Offering telehealth services.

oxfordshs@emory.edu

770.784.8376

Spring Onboarding Process

Even with our safety measures in place, it is important for Emory to maintain a low density on campus. If you are planning to be on campus for any amount of time this spring, you are required to complete the clearance process. If you are not planning to return to campus any time during the spring term, you DO NOT need to complete this clearance process.

View Onboarding/Clearance Details

Doing Your Part

As part of the onboarding process, students who will be on campus need to read and understand the new Student Community Compact. You have an important role in following safety measures in the classroom, in residence halls, and in communal spaces, including outdoors. You will need to commit to the Student Community Compact and follow expected behavioral guidelines.

Read the Community Compact

Review return to campus guidelines

Student Guidance Under COVID-19

If you have encountered challenges at school in the past, we encourage you to preemptively put into place the support and care measures that work best for you. Under normal circumstances, life can be stressful and life under COVID-19 is certainly stressful. Please be kind to yourself and consider these things you might want to think about.

Health

Taking good care of yourself must be a primary consideration for you to be successful academically.

Health, both mental and physical, should be your priority.

  • Oxford campus students with health concerns including COVID-19 symptoms:
    Monday-Friday from 8:30 a.m. to 5:00 p.m., call the Oxford Student Health office at 770.784.8376.
    After-hours and weekends, call 404.727.7551 and press 0 for the medical advice nurse.
    If you are outside the Atlanta area and in need of COVID-19 related services, please contact your primary care provider or local health department.
  • If you are having chest pain, serious difficulty breathing, or any other type of medical emergency, call 911 first and then call campus police at 770.784.8377 and let them know you are on the Oxford campus with a medical emergency. 
  • If you are living in Oxford and another medical provider diagnoses you as COVID positive, make sure you notify Student Health on Monday-Friday from 8:30 a.m. to 5:00 p.m. at 770.784.8376. Notify campus police after hours or on weekends at 770.784.8377.

Academic Support

  • If SHS diagnoses you with COVID and you are put into isolation, or if you have been told to go into quarantine (as a result of contact tracing), the isolation and quarantine coordinator will fill in the Student of Concern Form. This will send information directly to your academic support office who will reach out to you.
  • If you have tested positive for COVID somewhere other than SHS, make sure you notify Student Health through the Oxford patient portal and notify one of your school Covid Academic Liaisons, who are Lauren Braun (lauren.a.braun@emory.edu) and Ian Jesse (ian.jesse@emory.edu) so that you can get all the academic support you need.
Even if you do not think that you need support, it is really important that you keep in close contact with your advisor. You can reach out to the Covid Academic Liaisons or to the Advising Support Center (log in required).

Motivation and Mental Health

Sometimes it can be hard to find motivation when so much is online and one is not in easy contact with friends. Here are some of the challenges you might encounter.
  • Where did my motivation for classes go? I just don’t feel like doing anything. When it’s time to get to work, I just don’t want to.
  • I have motivation but can’t seem to plan: I just keep seeing that I have plenty of time to do everything and still am rushing to complete work.
  • I’m at HOME which by definition, is where I don’t do schoolwork since starting college.
  • I don’t see any professors and it is hard to keep myself accountable.
  • There are people struggling all over the world, with illness, death, unemployment, and constant fear, and so my classes seem insignificant right now.
  • I wasn’t feeling all that confident about my academic potential before Remote Learning, and now my fear of failure keeps me avoiding completing assignments and preparing for quizzes or exams.

Part of the solution is recognizing that these are real challenges that are exacerbated by the COVID environment. Creating regular schedules, getting regular physical exercise, and talking with your friends and faculty members will help to mitigate some of this stress.

Learning in COVID Time

We are all recalibrating in real-time with this pandemic. While there are challenges in the Zoom environment, there are things we can do.

Zooming to Class

It is easy to start feeling disengaged but think of Zoom classes as the beginning of a trajectory of relationships with both your peers and your professor. Things to think about: How will you enable your peers to find you in the future when we are all together? And how will you show the professor your interest? How do you communicate who you are?
  • First, turn on your camera. It is comforting sometimes to sit behind a blank screen with one’s name, but this is a time to turn it on.
  • Use a background. It can be an Emory one, if you prefer.
  • Make sure to talk and engage. Remember it has been shown that succeeding at university, both as an undergraduate and graduate student primarily depends on being very engaged with academics and having a good connection to a faculty member. So it is really important to see class times as an opportunity to engage with people.
  • When it comes to online learning – whether you are attending classes remotely from campus, the Atlanta area, or anywhere else around the world – it is a good idea to establish a dedicated space to complete your coursework and to create as regular a routine as possible. Getting dressed for the day in “learning clothes” is a good idea. The Emory Canvas site includes good suggestions for successful online learning
  • Keeping to-do lists or using a planner can help you stay on task.
  • To the extent possible (we recognize that circumstances are different) try to create a space free from distractions, cleaned regularly, and have everything you need to learn well (your computer or tablet, charging cords, books, pen or pencil, paper for written notes and activities, and headphones)
  • Reward yourself for your hard work by making time for fun: having gaming or art supplies nearby can provide convenient opportunities to destress after a long class or study session. Check out ideas about how to find your virtual community.